Information System Manager - Human Resources, Westborough

Are you curious about solving complex business challenges for a leading convenience retailer?
Do you have a passion for cross functional collaboration?
Then you may be the perfect addition to our team!
Cumberland Farms is one of the fastest-growing convenience retailers in the United States, committed to becoming America's #1 'one-stop' destination.
The business has an established pedigree of delivering excellent fuel, grocery and merchandise, and food service.
Headquartered in Westborough, Massachusetts, our Company has grown to over 1,500+ locations across the United States employing over 18,000 team members.
You can find us operating under the following store banners: Certified Oil, Cumberland Farms, Fastrac, Kwik Shop, Loaf N Jug, Minit Mart, Sprint Food Stores, Tom Thumb, Turkey Hill, and Quik Stop.
Our US headquarters in Westborough, MA is home to our Store Support Center, Company Warehouse, and Culinary Center.
What We Offer:
Competitive Wages
Work today, get paid tomorrow through our earned wage access program*
Paid Time Off
Medical/Health/Dental Coverage
401K with Company Match
Team Member Discounts
Tuition Reimbursement
Employee Assistance Program
Health Savings Account
Company Spirit Days
Employee recognition and awards
And much more!
Position Summary:
Reporting to the VP, Total Rewards, the Manager, HRIS is responsible for the strategy, governance, and execution of the organization's HR systems.
This role ensures the integrity, optimization, and scalability of HR technology, enabling data-driven decision-making and an efficient, high-quality employee experience across the enterprise.
Responsibilities:
1. Own the configuration, maintenance, and optimization of the HRIS platform (e.g., UKG or equivalent)
2. Serve as the functional and technical lead for all HRIS-related initiatives and enhancements
3. Ensure accuracy, integrity, and governance of all employee data within HR systems
4. Develop and maintain reporting frameworks, dashboards, and analytics to support business decisions
5. Partner with HR, Finance, Payroll, and IT to ensure seamless system integration and data flow
6. Lead system upgrades, implementations, and releases, including testing and change management
7. Establish and maintain data standards, security protocols, and audit controls
8. Identify opportunities for automation and process improvement within HR systems
9. Provide end-user support, training, and documentation for HRIS functionality
10. Build and execute a multi-year HRIS roadmap aligned to business and HR strategy
Working Relationships:
HR, Payroll, Finance, IT, and Business Leadership
Requirements:
Minimum Education:
Bachelor's degree or equivalent business experience
Minimum Experience:
Strong experience in HRIS administration, data management, and reporting
Experience with enterprise HR systems (UKG preferred)
Demonstrated experience managing HR data, system configurations, and integrations
Preferred Experience:
Experience in a multi-state, high-volume organization (5,000+ employees)
Experience leading HRIS projects or system implementations
Familiarity with data governance, compliance, and audit practices
Licenses/Certifications:
N/A
Soft Skills:
Strong analytical and systems-thinking capability
High attention to detail and data accuracy
Ability to translate business needs into technical solutions
Strong stakeholder management and communication skills
Ability to prioritize and manage multiple initiatives simultaneously
Continuous improvement mindset
Other Requirements:
Travel:
N/A
Hours & Conditions:
Monday - Friday 8 hour day in office setting
Physical Requirement:
Ability to maneuver and regularly lift and or move up to 10 pounds, frequently lift and/or move up to 25 pounds.
Additional Info
At Cumberland Farms, it's important that our employees reflect the world we live in and the communities we serve.
We celebrate our differences, so your unique background and skillset could bring a wonderful new perspective to our team.
If you have a passion for delivering exceptional results, thrive in a fast-paced corporate environment, and bring experience in business management or related areas, we'd love to meet you - even if you don't meet every single requirement.
Consistent with Massachusetts Pay Transparency Law, we're sharing the base salary range for this position.
Final pay within this range will be based on your skills, experience, and qualifications.
Base pay represents just one part of our total rewards approach.
We're proud to offer a variety of financial and non-financial benefits that invest in your overall growth, well-being, and career journey.